Customer Testimonials in Lynchburg, VA
Quick and efficient
Excellent service
Ricky is the ultimate professional. He listens, addresses concerns and guides you in the right direction. The whole process was wonderful start to finish. I would recommend this dealership to anyone.
On time, reasonable length of wait time, professional, comfortable waiting area.
I was so impressed with the customer service upon entering the facility. My desperate need for service was taken care of immediately. I did not have an appointment, but the entire service personnel was sympathetic to my need and took care of it immediately. Thank you so much. I will definitely be a repeat customer..
Is very good service for car very friendly people there love to go there
Service was done quickly and no issues at all.
Thank you so much! Did a great and exelent work!
Good service done quickly and on time. Very considerate and wore their facemasks.
When I came to drop the car off, after having scheduled the service the day before, and talked to the service technician about what was needed, I felt ignored a check in. There was a lady on the computer who said she would be with me in a minute, but the minute dragged on until I finally grab the paper and pencil I was gonna leave a note with my name and number in the key. As I started to walk out the door. , She called me back and then pulled everything up on the computer to verify what was ...
The staff was cordial and made sure to pay attention to the fine details. The service was prompt and appreciated the professional and comfortable atmosphere.
Wonderful customer service, reasonable wait time and decent prices.
Everyone was so kind and helpful. They went the extra mile
Great service and very friendly staff,I would highly recommend them!
Service is outstanding and staff is always pleasant and accommodating.
Had oil change and tire rotation in less than an hour. Worked out well.
The staff at CMA's Honda of Lynchburg were so very helpful during my first car purchase. They made the whole experience exciting and less intimidating. Special thanks to Jacob and Doug for making my Honda dreams come true.
Quick and efficient.
Prompt, speedy and complete service. Friendly and helpful staff.
Very pleased with the professional care CMA continues to provide for 2019 pilot.. I was even more impressed when they notified me about a recall update I was not aware of. Good job CMA ...! Will continue to buy & service my vehicle at CMA Honda of Lynchburg Va..
Great experience!
The friendly and knowledgeable staff made the buying experience pleasant and easy.
Had a great experience! Ricky was friendly and efficient. Love my new (used) Honda 🙂
Just got my new car. Our experience was awesome. Leo Rosales was the best salesman I’ve ever known. Ask for him! Best experience we’ve had buying a car. Fast and very accurate
Very friendly staff not pushy gone to other dealerships not happy they were just looking for a buck I really enjoyed the buying experience. Thanks CMA
Like people here, they are professionals. Very happy with my new car.
I always have a good experience. Great recommendations and never trying to get you to purchase what you don’t need. Good customer service.
I have always been treated well and had great service at CMA Honda. No fluff or pressure.
Best experience I have ever had buying a car. No pressure. Friendly staff genuinely trying to help me find the right car and the right financing. Salesman came to pick me up and then stayed after hours so he could help me set up personal features in the car. Texted me to be sure I got home ok—an hour drive. Both he and the finance person urged me to call or text with any questions. Excellent service.
When I purchased my used car last December, it came with 6 free oil changes and life-time state inspections. CMA does a great job of servicing my car, and keeping me informed of their observations..i.e. tire tread depth, etc. Great to know they watch out for their customers. Thanks, CMA!
Excellent service, very quick, all personnel extremely courteous.
Good job. Friendly staff,Appreciate much. It would have been better if wash and vacuum included as in many other States.
Welcoming, knowledgeable, thorough
CMA’s Honda of Lynchburg is great and honest place. Everyone so professional and kind.
Today’s visit went very well. The staff members were wonderfully kind and accommodating; and the waiting area very nice and clean.
Jessica was AMAZING. We have been car shopping for months in the craziness of post-COVID. She was (by far) the most comprehensive salesperson we’ve had over 11 dealerships. I feel like I know everything there is to know about the car, and the whole thing was done in less than two hours from arriving to the dealer to driving off with the car! We will absolutely use her again.
Everyone was extremely courteous and professional. All of my service needs were met.
Inspection was done quickly and had a comfortable waiting room for me and my grandson.
Took car in for scheduled appointment and it was completed prior to the time I asked for. That’s always nice getting it early.
The service department did a great job with my vehicle.
Our salesperson Leo was very professional.
It was a good service experience, like most always!! Glad to have Honda serving our family for almost 20 years!! Way to go!!
This was my third purchase at this location and my second purchase with salesman Ricky Hamlet. No complaints. Great customer service!
I have purchased my last two Hondas from this dealership and have been extremely pleased with Luke Oakes and his support team in sales, as well as the entire service team! They are not only knowledgeable, professional, and kind, but they are sure to always prioritize my time through their great customer service. Though I very rarely have needed repairs, I know I can trust them for the maintenance service on my car. I highly recommend this dealership!
Excellent service every time!
I always get great service with friendly efficient staff.
Great experience! Was worried about the change in ownership, but same great service with a smile!
Jessica Hicks and the rest of the sales team were a pleasure to work with. I feel confident in my decision to purchase my used 2020 CR-V from them and would go back again!
Jessica Hicks and the rest of the sales team were a pleasure to work with. I feel confident in my decision to purchase my used 2020 CR-V from them and would go back again!
Efficient,friendly,reasonable, prompt, and courteous! (And I'm kinda critical)
Polite, friendly employees. Relaxing waiting area
Ricky Hamlet sold us our new CRV and he was very helpful and professional. We have purchased several vehicles from him and he is always so nice and pleasant to work with. He always wants to make sure you are satisfied.
Thank you for the ease of making an online appointment, options to drop it off or use your shuttle service and convenient appointment times.
Very genuine and helpful, and not price gouging people with dealer markups!
The staff was very courteous and efficient.
Very professional, friendly and effect.
Quick and friendly service!
Always pleasant to bring my car in for service. The people are so nice, they are always on time and offer a shuttle if I choose not to wait. They are complete with services and do not over charge.
Excellent customer service!
From the initial phone contact to the completion of the work, the service department staff’s professionalism and courtesy were phenomenal. We dropped my car off Christmas day and received a call that the car was ready at 9 the following morning. Great work for a reasonable price.
Good place for service and the workers are really nice good customer service 👍
They took me in while short staffed and with no appointment for a dead battery and that’s a lot for a company thank you
I like dealing with CMA Honda of Lynchburg because everyone is so nice to deal with. So far since CMA Honda has taken over all I've had done is inspection and oil changes and I'm pleased with that. I will continue to go there as long as I get great service. Mary Rusher (Mickey)
Mr Habermas is very professional and courteous. Please feel free to send me a free oil change! I'll be back
I have always had such a good experience with CMA’s Honda of Lynchburg. As a first time car owner I felt comfortable and safe knowing they were taking care of my car. Thank you! Highly recommend this dealership!
Excellent service quickly performed.
While we have always had excellent customer service at this dealerships service center with both of our Hondas (also purchased from them), I want to highlight a recent interaction we’ve had with them. On 12/23, a tree limb fell in front of my Honda Pilot and I could not avoid it due to traffic. After impact, it was clear that something was wrong with the car so we immediately called CMA to see if we could bring it in. They took it in the same day to see what was wrong and had the issue identified with the brakes (we ...